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Mall Services

Mobile Phone Battery Recharging Service

The Customer Service Counter provides a complimentary mobile phone battery recharging service from 10:30 - 20:00 daily with a deposit of HK$500.

Baby Nursery Room


  • Near Shop 208 (West Villa Restaurant), 2/F 
    Opening Hours: 10am - 10pm 
  • Near Shop 208 (G2000), 2/F 
    Opening Hours: 9am - 10pm 
  • Near Shop 315 (Dumpling Station), 3/F 
    Opening Hours: 10am - 10pm 

Breastfeeding Rooms Real-time Occupancy:

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FREE Wi-Fi access

Wi-Fi hotspots are now available all over Cityplaza. Enjoy free wireless internet access to engage in all sorts of leisure or business activities online.

How to enjoy our free Wi-Fi service:

  1. Choose the network “_Cityplaza”
  2. Click on “Unlimited Wi-Fi service” on the pop-up page
  3. Register with your email address
  4. Verify via the link sent to your email

30-minute complimentary Wi-Fi service is also available for guests without login.

5G network coverage with ultra-fast internet service is also available in the mall.

Umbrella lending service

Stuck in an unexpected downpour? We've got you covered! A free umbrella service is available with a deposit of HK$100. You only need to return the umbrella within 7 days.

Lending Service Hours & Venue: 10:30 - 20:00 | Customer Service Counter

Other services

At Cityplaza, we work to ensure your shopping experience is an enjoyable one with the following value-added services at our Customer Service Counter.

  1. Wheel-Chair Lending Service
  2. Lost & Found Service and Lost Child Handling
  3. First Aid Service
  4. Baby Care Service
    • Baby Bottle Warmer
    • Breast Pad
    • Breast Milk Storage Bag
    • Baby Wipes
    • Baby Diaper
    • Instant Hand Sanitiser
    • Thermometer
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